International journal of information management 36 4. Social capital to facilitate engineered university. Moreover, our results suggest that broker positions tend to be associated with social returns rather than with. Abstract title of dissertation social capital, knowledge sharing, and performance author miss krishna fongtanakit degree doctor of philosophy development of administration year 20 the purpose of the study is to examine the linkage of the three types of social capital in organization which can enhance knowledge sharing and influence to. Social capital and knowledge sharing performance of learning networks. Instead, researchers have inferred the association between informal networks and knowledge transfer from one of two observed. Using a social capital framework, we identify structural, cognitive, and relational dimensions for the three network types. This company produces mineral wool, which is used for buildings. Social capital, networks, and knowledge transfer academy of. The results indicate that strong ties are more beneficial for the exchange of knowledge and information than weak ties. For cultural capital, again, the focus has been on the production and demonstration of the capacity bourdieu, 19721977. Pdf social capital, networks, and knowledge transfer semantic. We first developed a measurement tool and then a theoretical framework in which three social capital factors social network, social trust, and shared goals were combined with the theory of reasoned action. To our knowledge, the most generic computational model of social capital in online social networks is the work of kazienko and musial 2006 which defines social capital for each user as a linear.
Intellectual capital, knowledge management and social. The influence of network resources, spatial proximity, and firm size robert huggins1 and andrew johnston2 1centre for international competitiveness cardiff school of management university of wales institute, cardiff colchester avenue, cf23 9xr tel. Networkbased models of social capital emphasize the importance of social cohesion in influencing knowledge transfer, by affecting the willingness of individuals to spend time and efforts to helping others reagans et al. Our understanding of how informal networks affect knowledge transfer, however, remains unclear because the effect of networks on knowl edge transfer has yet to be examined directly. The knowledge transfer network ktn helps businesses get the best out of creativity, ideas and the latest discoveries, to strengthen the uk economy and improve peoples lives. Leveraging social capital in universityindustry knowledge transfer. Knowledge transfer manifests itself through changes in knowledge or performance of the recipient unit. Mar 04, 2015 at a launch event for the knowledge transfer network ktn in westminster speakers from government and business emphasised the importance of sharing knowledge and networking to keep the uk at the.
Hendriks 5, and davenport and prusak 10 also agreed that knowledge sharing. The aim of our study was to further develop an understanding of social capital in organizationalknowledgesharing. The overall aim of this paper is to discuss the role of social networks in the successful sharing of knowledge within organisations. Woolcock and narayan 2000 identified that the network approach takes into account both social capitals upside and its downside see benefits and disadvantages section. Title of dissertation social capital, knowledge sharing, and performance author miss krishna fongtanakit degree doctor of philosophy development of administration year 20 the purpose of the study is to examine the linkage of the three types of social capital in organization which can enhance knowledge sharing and influence to.
Addressing these three critical but previously unsolved questions, this study draws on social network theory as an overarching framework to develop a conceptual model, presented in fig. Molly mclure wasko department of management information systems florida state university tallahassee, fl 32306 u. Social network analysis as a knowledge management tool. This approach stresses the importance of vertical as well as horizontal associations between people and of relations within and among such organizational entities as community groups and firms woolcock and narayan. Interorganizational networks, social capital, network management. Building a network theory of social capital nan lin dept. The goal is to determine the network structures that are social capital. Knowledge transfer network limited overview free company. Social capital and knowledge transfer 154 exist significant differences between the front and back offices with regards to labor intensity, personnel quality, task focus, and other areas that result in a knowledge gap. Knowledge sharing is the transfer of knowledge through information media, the process of the interpretation of received knowledge, and the interactions of these two activities 4.
Social capital and knowledge sharing performance of learning. Given the exploratory nature of this study, we focused on the relationship between social capital and social processes. T1 social capital networks, and knowledge transfer. The impact of network structure on knowledge transfer. Social network position and its relationship to performance. For the sake of simplicity, we will concentrate on social networks showing only the presence 1 or absence 0 of the relationship. Knowledge transfer in the context of interorganizational networks. Social capital and knowledge sharing performance of. To do this, we consider the three dimensions of social capital. Examining social capital, organizational learning and. What research tells us about knowledge transfer strategies. For our research work we used the case study inquire. It will then identify certain controversies which, unless clarified or resolved, will hinder the development of a theory and the research enterprise. A network theory of social capital 1 duke university.
Social network analysis provides basic approaches as a method for expert localization and knowledge transfer as well as models of interpretations and ways of interventions. Regarding the effect on knowledge sharing, the study shows that using social media for work. Request pdf social capital, network, and knowledge transfer we examine how social capital dimensions of networks affect the transfer of. Likewise, the understanding of the structure of social networks can provide a more comprehensive overview of the social dimension of learning that it is already accounted for in the research of the coi model. The capital that arises from networks, socials norms, and trust is just as important as financial and. The exchange and combination of knowledge that these networks provide is. Knowledge sharing amongst librarians in cypriot libraries. Lefebvre, virginie, douglas sorenson, maeve henchion, and xavier gellynck. Investigating the impact of social capital on knowledge.
Jan 01, 2005 we examine how social capital dimensions of networks affect the transfer of knowledge between network members. Social networks, social capital and migrant integration at. The impact of social capital and social interaction on customers. Social exchange, social capital and information sharing in. The use of enterprise social network sites for knowledge. Managing a global network of suppliers presents considerable challenges for. Social capital, networks, and knowledge transfer academy. Nonaka and takeuchi 1998, 2003 suggested that the continuous conversion of knowledge, from tacit to explicit and back again, is the basis of organizational. Collaborative knowledge management, social networks, and organizational learning patricia m. Knowledge transfer network limited free company information from companies house including registered office address, filing history, accounts, annual return, officers, charges, business activity. Knowledge transfer is inherent in many of the above categories and dimensions of social and intellectual capital.
According to the literature, organisations that develop networks both internal and external to. For cultural capital, again, the focus has been on the production and demonstration of. Social capital and knowledge transfer in new service. Successful knowledge transfer within offshore supplier networks. Since then, social capital has received much interest, with scholars applying the concept to a broad range of phenomena including public life in contemporary societies e. The inkpen and tsang framework examines the linkages between knowledge transfer and social capital for three network types. Social capital metaphor figure 1 is an overview of social capital in metaphor and network structure. Knowledge transfer network limited free company information from companies house including registered office address, filing history, accounts, annual. Keywords offshore outsourcing, social capital, knowledge transfer, strategic alliances, embedded software.
Results showed that the most critical factors that impact on knowledge transfer and knowledge sharing were the motivation and the trusting relationships. What research tells us about knowledge transfer strategies to. In particular, knowledge sharing through interorganizational social networks may lead. Social capital as a driver of local knowledge exchange. A social capital universityindustry knowledge transfer framework. Electronic networks of practice are computermediated discussion forums focused on problems of practice that enable individuals to exchange advice and ideas with others based on common interests. The aim of our study was to further develop an understanding of social capital in organizational knowledge sharing. Integrating organizational learning capability with social capital networks to shape a holistic knowledge sharing and management enterprise. However, despite the diverse definitions, it is not difficult to. Social networks and knowledge transfer in technological. Social networks is a welldefined research area in organiz ational behavior, psychology, and communication. Network based models of social capital emphasize the importance of social cohesion in influencing knowledge transfer, by affecting the willingness of individuals to spend time and efforts to helping others reagans et al. We examine how social capital dimensions of networks affect the transfer of knowledge between network members.
Various approaches of knowledge transfer in academic social network g. The impact of social networks on knowledge transfer in. Collaborative knowledge management, social networks, and. Later, in chapter 6, we will indicate, citing reciprocity as an illustration, how social network analysis can be extended to. Various approaches of knowledge transfer in academic social. Second, we articulate ways in which esns affordances may shape knowledge sharing through consideration of social capital dynamics, support for relationships and interactions, context collapse, and network interactions. May 28, 2008 we analyze information and knowledge transfer in a sample of 16 german regional innovation networks with almost 300 firms and research organizations involved. Kt forum the kt forum brings together cerns knowledge transfer group and knowledge transfer representatives from cern member and associate member states. Social network analysis provides a rigorous analytical foundation for the implementation of practical methods in knowledge communication and management for analyzing. By considering social capital as assets in networks, the paper will discuss some issues in conceptualizations, measurements, and causal mechanisms the factors leading to. Later, in chapter 6, we will indicate, citing reciprocity as an illustration, how social network analysis can be extended to the case when. Social network social capital knowledge transfer innovation performance tacit.
Article information, pdf download for successful knowledge transfer within. Nonaka and takeuchi 1998, 2003 suggested that the continuous conversion of knowledge, from tacit to explicit and back again, is. Besides these motivations, private life experience with social media and the workplace attitude towards social media for work purposes also have a direct effect on its use. In complementary terms, it goes beyond the 102 documents in the sample and.
Social networks, social capital and knowledge productivity. Social capital, organizational learning capability, and technological knowledge transfer shihchieh fang national cheng kung university, tainan, taiwan richard yuyuan hung toko university, chiayi, taiwan this study uses interorganizational networks to focus on firm opportunities to establish the level of social. Characterising informal groups of knowledge transfer with social network one of the most prominent areas in the two last decades of intangible assets research has been, doubtlessly, the issues related to the creation and exploitation of organizational knowledge. The primary objective is to examine how the social capital dimensions of networks affect an organizations ability to ac quire new knowledge from the network and fa cilitate the transfer of knowledge among net work members. Examining social capital and knowledge contribution in electronic networks of practice1 by. A network theory of social capital 1 duke university nanlin. The role of social networks in knowledge creation springerlink. Pdf an integrative model of organizational learning and social. Social capital networks, and knowledge transfer arizona. The inet is a cern internal network facilitating exchange of information between the kt group and cerns departments on knowledge transfer related topics. Social capital, organizational learning capability, and. Networkbased models of social capital emphasize the importance of social cohesion in influencing knowledge transfer, by affecting the willingness of individuals to spend time and efforts to. Aug 19, 2014 the objective of this paper is to take an indepth look, from a network perspective, at the role that social capital plays in improving knowledge exchange between organizations.
Rather than being a specific type of knowledge, it deals more with the transmission, storage and interrogation of knowledge. Several terms are used to refer to the process leading from the production of researchbased knowledge to its use by practitioners and decision makers. This study describes the current state of research on knowledge transfer strategies to improve public health in lowincome countries, to identify the knowledge gaps on this topic. Hendriks 5, and davenport and prusak 10 also agreed that knowledge sharing involves dissimilation, absorption, and feedback.
Limitations of network analysis for studying efficiency. Mols, volgens het besluit van het college van decanen, in het openbaar te verdedigen op donderdag 12 februari 2009 om 16. Its limitations are evaluated by conducting a case study at an international product software developer. In this research, we identify factors influencing the behavior of knowledge sharing and customer purchasing intention based on two theories of.
The purpose of this paper is to empirically investigate the mediating effect of social capital sc on knowledge management km and intellectual capital ic. Ktn links new ideas and opportunities with expertise, markets and finance through our network of businesses, universities. A fundamental tenet of social capital claims that the larger community in which a business organisation is embedded is a source of capital. By considering social capital as assets in networks, the paper will discuss some. However, why individuals help strangers in these electronic networks is not well understood. The role of network administrative organizations in the. Encoded knowledge is information that is conveyed in signs and symbols books, manuals, data bases, etc. About the knowledge transfer network innovate uk ktn. Social network analysis the social network analysis sna is a research technique that focuses on identifying and comparing the relationships within and between individuals, groups and systems in order to model the real world interactions at the heart of organizational knowledge and learning processes. Social capital, network, and knowledge transfer request pdf.
The figure is a road map through the next few pages, and a. Characterising informal groups of knowledge transfer with. Various approaches of knowledge transfer in academic. Social capital and knowledge transfer 154 exist significant differences between the front and back offices with regards to labor intensity, personnel quality, task focus, and other areas that result in. Knowledge transfer we are interested in conditions that facilitate knowledge transfer in networks. N2 we examine how social capital dimensions of networks affect the transfer of knowledge between network members. The goal of this research is therefore to evaluate the limitations of network analysis for studying knowledge sharing in knowledge networks. Kumaravel3 research scholar, department of computer science and engineering, bharath university, chennai1 professor, department of computer science and engineering, bharath university, chennai 2 professor, department of information technology, bharath university, chennai3. By explicitly linking social capital, networks, and knowledge transfer, we strive to achieve several objectives.